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Troubleshooting

8 articles found.

Troubleshooting

A referral is not showing on my account

Review attribution, registration timing, and anti-fraud conditions when a referral is missing.

2 viewsRead guide
Troubleshooting

A view reached 5 seconds but was not credited

Understand why the visible timer alone does not guarantee server-side qualification.

2 viewsRead guide
Troubleshooting

Browser or device issues with ad qualification

Troubleshoot hidden tabs, blocked scripts, privacy tools, and browser behavior that can interrupt qualification.

3 viewsRead guide
Troubleshooting

My campaign is active but not spending

Diagnose active campaigns with little or no qualified delivery.

3 viewsRead guide
Troubleshooting

My PayPal deposit is missing

Steps to take when PayPal shows activity but your advertiser balance has not updated.

2 viewsRead guide
Troubleshooting

My promotion link shows no ads

Check campaign inventory, targeting, frequency, browser state, and account conditions.

4 viewsRead guide
Troubleshooting

My withdrawal has not arrived

Check payout status before submitting a duplicate withdrawal or contacting support.

2 viewsRead guide
Troubleshooting

Why am I being asked to verify traffic?

How PTP.ad uses Cloudflare Turnstile to protect advertiser spend and promoter earnings.

3 viewsRead guide
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