Knowledge base

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Guides for promoters, advertisers, payments, referrals, security, API integrations and troubleshooting.

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Getting Started5 articles
Promoters6 articles
Advertising10 articles
Earnings & Referrals4 articles
Payments6 articles
Account & Security6 articles
API & Integrations5 articles
Troubleshooting8 articles
Documentation

All help articles

Account & Security

Why your account may be reviewed or restricted

Common security and traffic-quality reasons an account may require manual review.

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API & Integrations

API errors and rate limits

Build integrations that safely handle authentication failures, validation errors, and request throttling.

2 viewsRead guide
API & Integrations

API keys, scopes, and revocation

Use scoped API credentials and revoke keys that are no longer trusted.

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API & Integrations

Campaign API overview

Use the campaign endpoint to list or create advertiser campaigns from an external application.

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API & Integrations

Getting started with the Advertiser API

Create an API key and access campaign or statistics endpoints programmatically.

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API & Integrations

Statistics API overview

Retrieve advertiser statistics without scraping the dashboard.

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Troubleshooting

A referral is not showing on my account

Review attribution, registration timing, and anti-fraud conditions when a referral is missing.

2 viewsRead guide
Troubleshooting

A view reached 5 seconds but was not credited

Understand why the visible timer alone does not guarantee server-side qualification.

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Troubleshooting

Browser or device issues with ad qualification

Troubleshoot hidden tabs, blocked scripts, privacy tools, and browser behavior that can interrupt qualification.

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Troubleshooting

My campaign is active but not spending

Diagnose active campaigns with little or no qualified delivery.

3 viewsRead guide
Troubleshooting

My PayPal deposit is missing

Steps to take when PayPal shows activity but your advertiser balance has not updated.

2 viewsRead guide
Troubleshooting

My promotion link shows no ads

Check campaign inventory, targeting, frequency, browser state, and account conditions.

4 viewsRead guide
Troubleshooting

My withdrawal has not arrived

Check payout status before submitting a duplicate withdrawal or contacting support.

2 viewsRead guide
Troubleshooting

Why am I being asked to verify traffic?

How PTP.ad uses Cloudflare Turnstile to protect advertiser spend and promoter earnings.

3 viewsRead guide
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